Maid Management Guide

Yesterday we finally selected our new maid and will be sending the current one home once the new one arrive. The current maid is our first employment and initially we are quite satisfy with her. But lately she is consistantly giving us problem so we decided to terminate her earlier. I did an Root Cause Analysis and Defect Prevention, hoping the 2nd maid can last longer.
The mistake we had made...
1. Let the maid choose what to eat resulting she is picky with food.
2. Let the maid dine with us resulting she is too liberal.
3. Did not enforce what we had said resulting she did not follow instruction.
What I have learn from the first employment...
1. Never do something infront of her if you do not want her to follow because they will always monkey see monkey do.
2. Never empower your maid because they will never know where is the line. Always keep the line clear.
3. Must always follow up with her performance because once you slacken, they will slacken.
And lastly, I am inspired to contemplate writing an Maid Management Guide!

MAID MANAGEMENT ( DRAFT )
Duties
1.House Chore
2.Cooking
3.Childcare
Manners
1.Polite
2.Courteous
3.Show Respect
Attitude
1.Hardworking
2.Diligence
3.Fast
4.Responsible
5.Vigilance
6.Initiative
7.Careful
8.Optimistic
Personal Hygiene
1.Bath & shampoo hair daily
2.Brush teeth before & after bed
3.Wash hand before handle food
4.No bare hand consume food
5.No digging nose
Behaviour
1.Clean & neat appearance
2.Do not talk to stranger
3.Do not squat waiting
Maid Welfare
1.Work hard & play hard
2.Recreation (Read book/ TV and radio during rest time, outing)
3.Communication (problems can share with us)
4.Good Health (eat healthy)
Expectation
1.Honesty
2.Hardworking
3.Diligence
4.Fast
5.Initiative
6.Obedience
7.Polite
8.Cheerful
9.Helpful
10.Thrifty

House Chore
Take note…
1.Keep the house clean and tidy always.
2.Observe safety and precaution in house.
3.Ask when you are not sure.
4.Inform us when you break or spoilt something.
5.Use the water & electricity wisely.
6.Do not mix the pail for washing.
the duties...
Daily
Vacuum & mop the house
Tidy the house
Clean the wc
Wash laundary, ironing
Weekly
Change the bedsheet
Clean the corridor
Cleanse Kitchen cabinet
Boil the kitchen cloth
Wash the toilet
Clean children’s toys
Fortnightly
Clean Windows & doors
Clean Cupboard, mirror
Monthly
Clean Aircon
Clean sofa
Clean Refrigerator

Cooking
Take note…
1.Never do cooking half way.
2.Careful with fire & electric.
3.Do not waste food.
4.Do not eat expired food or spoilt food.
the duties...
Prepare breakfast, lunch, snack & dinner

Childcare
Take note…
1.Do not mix children utensil and cutlery with ours.
2.Observe hygiene when with children.
3.Set good example to children.
4.Wash children’s hand before food and wash hand and mouth after food.
5.Wash children’s hand and leg when come home.
6.Observe children safety at home.
7.Never leave the children out of your sight.
8.Never leave the children in the kitchen.
9.Never carry the children to the window.
the duties...
Bathing, Feeding, teaching.